Wednesday, May 21, 2008

And the saga continues...

I've been home the last 2 day with a sick child. By sick, I mean by daycare standards. Because his behavior was far from sick.
Sunday, I noticed his left eye was red. Considering the day before he had dumped bubble solution on his head, I figured that was probably the problem. But by Monday morning, his other eye was also red and had some goo in it.

Headed to the doctor, where all 3 of the kids proceeded to take over the waiting room. This included the supposely sick child, who was leaping off chairs, and causing all sort of ruckus.

Dr said it was pink eye and also an ear infection we didn't know about. Thankfully we caught it early. Kept him home yesterday. His eyes were miraculously back to normal yesterday. No discharge, no redness. I think it may have been allergies rather than pink eye.

Anyway, they are back at daycare, oldest child is spending the day with her grandmother, and I'm at work.

Now on to my update on the bank saga. Let me see if I can recap this without my blood pressure going thru the roof.

Talked to the VP at the bank, who proceeded to inform me the charges are indeed legitimate because, well, these merchants had my name (nooooo, really?) and debit card information and therefore the charges were made either by me (no, it was not me) or my husband (who doesn't even know my SS#, much less debit card info).

To make a long story short, I gave him a piece of my mind. Yes, the merchants had my name and debit card because someone stole my IDENTITY. That's the reason I reported it as IDENTITY THEFT. It doesn't take a rocket scientist to figure out that if someone steals your identity, they are going to pretend to be you. Maybe it does take a scientist because this is beyond the level of comprehension of the VP at the bank.
Also, his implying that I am indeed responsible for the charges because "I have bought other things online" is insulting to say the least. Yes, I have bought books at Amazon and a pinata for my kids at the Sesame Street store online. BUT I'm NOT disputing those charges. I made those, I did not make the ones I am disputing in my letter.

Besides, why would I go through all this trouble if I was indeed responsible for the charges?

So, I got some of my $ back. I am pissed off and let him know just how pissed I was. I'm opening an account at a credit union, and taking my money out of this stupid bank. Not before I find out the credit union's policy regarding ID theft.

Then again, I may just go back to using cash only.


From the Doghouse said...

I've been there with "daycare sick." I feel your pain.

And I'm sorry the bank is being such a butt about all of this. I'm not surprised you're pulling the plug on them. Hope things get straightened out soon - and I'm glad you got at least some of your money back.

From the Doghouse said...

Just checking on you, hope you and yours are doing OK.